Computer Management

With a Computer Management plan from Akua Solutions, you can stop worrying about your computers and get back to business. We'll make sure your systems are protected, optimized and functioning properly. Our monitoring service (available on select plans) proactively alerts us to potential problems, allowing us to correct them as quickly as possible so you can stay productive.

	Standard	Plus	Premium
Per Computer	$35/mo.	$50/mo.	$65/mo.
Support Services
Unlimited Phone Support		M-F/8-5	24 x 7
Unlimited Remote Assistance		M-F/8-5	24 x 7
Unlimited On-site Assistance			M-F/8-5
Common Application Support		included	included
Emergency Response Time	same day	4 hour	2 hour
Trouble Ticketing System	included	included	included
Maintenance
Remote Regular Maintenance		quarterly	monthly
On-site Checkups			quarterly
Performance Tuning and Management	semi-annually	quarterly	monthly
Proactive Monitoring	included	included	included
Licensing Management		included	included
Security and Updates
AntiVirus Management	included	included	included
Critical Updates and Service Packs	included	included	included
Monthly Status Reports	included	included	included